Reference

Terms That Govern Your dk9990 Account

These terms set out what you can do on dk9990, what we commit to in return, and how your account operates with local payment rails like JazzCash, Easypaisa, and Raast.

Account Eligibility RulesJazzCash & Easypaisa Payment TermsRaast Transfer ConditionsWallet & Balance PolicyAccount Suspension Conditions

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What These Terms Actually Cover

dk9990 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By accessing dk9990 and using your account, you agree to the terms on this page. These terms apply to every part of your account — how you deposit via JazzCash or Easypaisa, how Raast transfers are processed, how your wallet balance is held, and how withdrawals

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are verified before they clear. We update these terms when our services change, and the version displayed here is always the current one. You are responsible for reading them before placing any activity on your account. Where a section of these terms conflicts with a local
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law or regulation that applies to you, the local rule takes precedence — availability of services depends on the laws of your jurisdiction. If you continue using your account after a terms update has been posted, that counts as acceptance of the revised terms. Any questions
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about what a clause means can be sent to our support team, whose contact paths are listed in the section below. We have written these terms in plain language so they are practical to read on mobile, which is where most accounts are accessed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Ask Us About Any Terms Clause

If a clause is unclear or you want to know how a specific rule applies to your account, reach out directly. Our support team can walk you through payment-specific terms — including how JazzCash deposits are counted against your account balance and how Raast withdrawal verification works.

Team online

Live Chat

Open the chat widget from your account dashboard. Available for terms queries, account eligibility questions, and payment rule clarifications during active hours.

Email Support

Send your terms question to our support address found in your account settings. Responses cover clause interpretation, account status, and payment conditions.

Help Centre

The Help Centre in your account lists common terms queries around JazzCash, Easypaisa, and Raast payments, account suspension rules, and eligibility conditions.

HOW WE HANDLE THIS

Account Security and Policy Transparency

Our terms are written so you know exactly what happens to your account data, your wallet balance, and your activity history. Here is how we handle the key policy areas.

Data Handling

Account data you provide — name, payment details for JazzCash or Easypaisa, device identifiers — is used only to operate your account and verify transactions. It is not sold to third parties.

Cookie Policy

We use session cookies to keep you logged in across your browser and mobile device. You can manage cookie preferences in your browser settings without losing your account access.

Account Security

Every login triggers an OTP sent to your registered mobile number. If you access your account from a new device, a second verification step confirms it is you before the session opens.

Requesting Changes

To update your registered payment method — for example, switching from Easypaisa to Raast — raise a request via live chat or email. Our team verifies the change before it takes effect on your wallet.

Common Questions About These Terms

These are the terms questions we hear most. If yours is not here, live chat or email support can help you get a direct answer.

Yes, terms can change when services are updated. We post the revised version here with immediate effect. Continuing to use your account after the update means you accept the new terms.

The terms cover all payment methods active on your account — JazzCash, Easypaisa, Raast, bank transfer, and debit card. Each method has the same verification and dispute process.

A suspended account balance is held and not forfeited automatically. Contact support to understand the specific reason for suspension and the process to resolve it before funds are reviewed.

Yes. Send a data request to our support email found in your account settings. We will provide the account activity and data we hold on you within a reasonable processing period.

Eligibility and service availability depend on local law in your region. These terms apply where access is permitted. If your region restricts access, those local rules take precedence over our terms.

Raise the dispute through live chat or email within the timeframe stated in the payments section of these terms. Share your transaction reference from your JazzCash, Easypaisa, or Raast app as evidence.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your dk9990 Account

Ask Us About Any Terms Clause

Live Chat

Email Support

Help Centre

Account Security and Policy Transparency

Common Questions About These Terms

01 Do these terms change, and how will I know?

02 Which payment methods do the terms cover specifically?

03 What happens to my wallet balance if my account is suspended?

04 Can I request a copy of my account data under these terms?

05 Do these terms apply differently based on where I am in Pakistan?

06 How do I dispute a payment transaction under these terms?

Terms & Conditions

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